Help

Help with bookings, facility setup, and pilot access.

Riders can get help with booking questions, payment issues, receipts, guardian consent, refunds, site issues, and incident reporting. Hosts can get help with supplier details, facility setup, hazards, documents, review status, and payout readiness.

Riders

Booking questions, payment issues, receipts, guardian consent, refunds, site issues, and incident reporting.

Hosts

Supplier details, facility setup, hazards, documents, review status, and payout readiness.

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Results for “facility setup”

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Host
Facility setup

Choose host modules and a setup template, then work through supplier details, facility information, hazards, documents, and payout readiness.

  1. Choose Resource Bookings, Grazing & Livery, and/or Event / Ribbon Day based on what you want to run.
  2. Use templates as setup accelerators, then complete supplier details, facility information, hazards, documents, and payout setup in the matching checklist.
  3. Keep current records in place before the listing review can move a facility live.